Pricing & FAQs
Simplify your costs and secure your future with powerful ecommerce tools, an ongoing supply of new features and enhancements, and expert support for your internal teams.
Starting at £100k annually
3-year term. Tiered pricing based on annual online revenue. Subscription includes:
- Implementation and training
- All Ordertools features
- ERP integration support
- Responsive web storefront
- Mobile app for iOS and Android
- Akeneo PIM solution
- Hosting and maintenance
- Integrations for Erudus, Brandbank and more
- Search and merchandising
- Chat and messaging
- Notifications and alerts
- Events and CDP integrations
- Brochure website and blog
- Technical support
- Intelligent Order Processing (IOP)*
*AI usage costs may vary depending on volume and order type.
Is Ordertools suitable for my business?
Ordertools is designed for large wholesalers with annual turnover ranging from £20m to more than £1bn.
Frequently Asked Questions
In our FAQ section you can find all the information you’re looking for.
How long does it take to migrate to Ordertools?
Once we have received your ERPs integration interface, the migration process can be completed in less than 90 days.
What is included in the Ordertools subscription?
For simplicity, we only have one Ordertools subscription plan which includes everything you need to launch a class-leading ecommerce strategy. Access to all our comprehensive ecommerce features, web and mobile apps, and hosting is included. Additionally, you’ll receive ongoing updates, maintenance, and customer support to ensure your ecommerce operations run smoothly.
How much does it cost?
Pricing for Ordertools starts at £100,000 + VAT per annum. We offer tiered pricing that scales based on your platform usage.
How does tiered pricing work?
Tiered pricing allows Ordertools to scale with the growing demands of increased traffic, sales, and orders. As a business’s usage of Ordertools increases, so does the load on servers, the demand for scalability, the need for responsive customer service, heightened security, and the necessity to maintain performance, stability and innovation.
As usage increases and businesses move up to higher tiers, the cost per unit of service decreases. This enables businesses to scale their usage of Ordertools in a cost-effective manner, ultimately contributing to their bottom line. Tiered pricing also provides transparent pricing that allows businesses to plan their growth and budget their future costs more accurately.
What other costs are there to consider?
Apart from the subscription fee, you may need to consider costs related to custom integrations, custom development work and any third party software that you currently use e.g email marketing software and business intelligence tools.
Can I integrate Ordertools with my existing systems?
Yes, Ordertools is designed to integrate seamlessly with a variety of existing systems, including ERP. Our technical team will work with you to ensure a smooth integration process.
How many online storefronts can I have?
With Ordertools, you can manage multiple online storefronts from a single platform. This flexibility allows you to operate multiple websites and apps efficiently.
What size wholesaler is Ordertools suitable for?
Ordertools is designed to be used by larger foodservice wholesalers, with total annual turnover ranging from £20m to multi-billion.
What kind of updates and maintenance can we expect with Ordertools?
Ordertools provides regular updates that include new features, security enhancements, and performance improvements. Our team also conducts ongoing maintenance to ensure the platform remains secure, reliable, and efficient.
How often does Ordertools release updates?
Updates are released on a regular basis to ensure that all users benefit from the latest features and improvements. Unless we are updated our API, we operate a versionless platform.
A versionless ecommerce platform represents a forward-thinking approach to software development and deployment. Unlike traditional software that operates on version numbers indicating significant updates or changes, a versionless platform continuously updates without requiring the end-user to manually upgrade to a newer version. This concept is gaining traction for its numerous benefits, particularly in fast-paced industries like ecommerce.
Is Ordertools a SaaS platform?
Ordertools is not a traditional SaaS platform; instead, it combines the core benefits of SaaS – like scalability, cost-effectiveness, and regular updates – with custom features tailored for enterprise-grade foodservice clients. This hybrid model offers the flexibility and efficiency of SaaS while meeting the specific demands of larger, complex businesses in foodservice wholesaling.
How user-friendly is Ordertools?
Ordertools is designed with a focus on user-friendliness, ensuring an intuitive interface that’s easy to navigate for both administrators and end-users. Our platform requires minimal training, allowing your team to get up to speed quickly.
Will migrating to Ordertools create lots of work for my teams?
Once your ERP integration work is complete, the Ordertools team manages the bulk of the process to minimise the workload on your team and facilitate an easy switch to the new platform.
Will my team need lots of training?
No, extensive training will not be necessary. Those already familiar with administering your web solution will find managing Ordertools straightforward and user-friendly. The platform is designed for ease of use, ensuring a smooth transition and intuitive management experience.
Can I have a custom theme for my Ordertools website and app?
Yes, your Ordertools website will be uniquely yours, as each client receives a custom theme, ensuring a distinct and brand-aligned online presence. While we prioritise creating these custom themes, we also emphasise the importance of preserving the platform’s core functionality. This balance is crucial for maintaining rapid progress and ensuring long-term ecommerce superiority, allowing you to benefit from both a personalised website and the robust, advanced capabilities of Ordertools.
Can I customise Ordertools or add new features?
If you require custom features, our development team can work with you to understand your requirements and find the best solution.
What happens to my brochure website and blog when I migrate to Ordertools?
When you migrate to Ordertools, we ensure that all your brochure and blog content is smoothly transitioned. As part of your Ordertools subscription, we develop and host a WordPress website which includes Elementor page builder. This approach allows us to migrate all your existing content effectively. By adopting a two-platform strategy, we utilise the strengths of both WordPress and Ordertools, ensuring a class-leading and cohesive online experience for your customers and other stakeholders. This combination of specialist platforms optimises performance and user engagement across different aspects of your digital presence.
What is the long-term vision for Ordertools?
Our vision for Ordertools is to continuously innovate and lead the ecommerce space for foodservice wholesalers, providing cutting-edge features, unrivalled usability, and robust support to help our clients thrive in an increasingly digital marketplace.
How can I see a demo of Ordertools?
To see Ordertools in action, please contact us. We can arrange a live demo tailored to your business needs, allowing you to explore the features and capabilities of our platform firsthand.